Viscra

Terms of Service

Last updated 19th April 2026

1. Acceptance

Inviting, authorising, or interacting with Viscra equals acceptance of these Terms and our Privacy Policy. Opt out by removing the bot and discontinuing access.

2. Eligibility & Compliance

You must meet Discord and Roblox age minimums (13+) and agree to their terms and community rules, alongside applicable local laws and UK regulations.

3. License & Responsibilities

We grant a revocable, non-transferable licence to operate Viscra in your guild. Server owners are accountable for permissions, bindings, automation outcomes, and any other actions taken via the bot due to configuration.

Misconfiguration safeguards: Double-check bind ranges, XP promotions, and logging channels. We are not responsible for adverse actions caused by inaccurate setup.

4. Prohibited Conduct

  • Exploitation: Reverse engineering, scraping, or abusing private endpoints
  • Harassment: Using automation to spam, grief, or intimidate members
  • Automation abuse: Sending excessive API traffic outside of approved game handlers
  • Unauthorised access: Attempting to impersonate Viscra staff or unlock restricted commands
  • Misrepresentation: Falsely claiming partnership or staff affiliation, or claiming (whilst using whitelabel) that the bot is your own creation
  • Facilitation: Assisting or encouraging others in prohibited activities

Using automation or other methods to send excessive requests to the bot via commands, messages, or other means that causes disruption to the service or other users is prohibited.

5. Virtual Data

All data stored within the service is virtual and does not represent real-world assets. We take backups, but catastrophic failures could still cause loss.

For servers the bot owner is in and has access to, the bot monitors for the words "viscrated" or "viscra" to provide near-instant support when online. This is not used for any other purpose and is not stored in any way.

6. Premium & White-Label

  • Availability: Custom shards and white-label bots run best-effort uptime
  • Token handling: You are responsible for keeping Discord bot tokens secure prior to sharing. We encrypt at rest but cannot eliminate all risk
  • Refunds: All purchases are final unless required by law or granted at our sole discretion

7. Suspension

We can suspend or blacklist servers without notice for violations. Appeals can be made by contacting support, but we reserve the right to uphold suspensions based on the severity of the breach.

8. Warranties

The service is provided "as is". Downtime may occur during restarts, deployment windows, or server/provider outages.

9. Liability

We are not liable for indirect or consequential damages, including loss of data, opportunities, or goodwill tied to your use of the service. Server owners are responsible for any consequences arising from their configuration and use of the bot.

10. Limited Duration Sales

We may offer limited duration sales on our services. Sales are only available to non-existing PRO subscribers. If you are an existing PRO subscriber, you must manually cancel your subscription before purchasing at the sale rate.

You must open a ticket following your purchase to claim your discount unless otherwise stated.

11. Changes

Terms may evolve. Important updates are announced in the support server, and continued usage implies acceptance.

12. Contact

Questions? Email us at support@viscra.uk or open a ticket in our support server.